About Cylinder Direct

Qualified plumbers, gasfitters

Honest and direct service from a Kiwi brand you can trust

Cylinder Direct repair, replace, maintain and install a full range of hot water cylinders and continuous flow hot water systems.

We are proudly 100% NZ owned and operated.

We don’t subcontract our work out – the company you talk to on the phone is the team who will come out to see you. You’ll talk to a qualified plumber or gasfitter whose focus is to diagnose and fix the problem.

Our gasfitters all hold NZ practicing licenses which means they are qualified to undertake gasfitting works within New Zealand.

We have a NO SURPRISES GUARANTEE – there are no hidden costs with any Cylinder Direct products or labour. Other companies often quote “standard” jobs, and then add on additional costs for unexpected or non-standard items. At Cylinder Direct we’ll always disclose the full costs upfront – and stand by those, with no surprises.

What we mean when we say “No middle-man, no subbies, no surprises…”

Usually when you call a cylinder installation company, the call is taken by a ‘sales team’ and passed onto a subcontracted plumber or gasfitter. With Cylinder Direct, you deal directly with us ensuring you get:

  • We handle the entire job (including talking to the sparky)
  • Consistently amazing service and communication
  • Nothing gets lost in translation between third parties
  • All issues are resolved quickly and efficiently by us
  • We stand by our products and all our work is guaranteed with a 2 year workmanship guarantee
  • There is no extra markup by a third party company (you deal with us direct)
  • All our staff are PGDB registered (we’re qualified to do the work legally)
  • A proven track record

For a quality job that will give you and your family peace of mind, call Cylinder Direct on 0800 450 987.


NZ Qualified Plumbers & Gasfitters

We have an experienced team of 10+ New Zealand-qualified plumbers and gasfitters. We don’t sub-contract out our work – you’re in safe hands with Cylinder Direct.

10 Year Guarantee & Insured Workmanship

All of our hot water cylinders are covered by a 10-year guarantee, and our workmanship is regulated by our registration with the Plumbers, Gasfitters and Drainlayers Board.

24-Hour Emergency Service

Our first response team is available 24/7 for urgent hot water issues – call us on 0800 450 987.